At Glow & Grow Wears, customer satisfaction is our priority. We strive to deliver high-quality fashion products for women and kids. If for any reason you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

We accept returns for eligible products within 7 days of delivery.

To qualify for a return:

• The product must be unused, unwashed, and in its original condition.

• Original tags, packaging, and invoice must be intact.

• Products showing signs of use, damage, or alteration will not be eligible for return.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Products purchased during special sales or clearance offers

• Innerwear or hygiene-sensitive products (if applicable)

• Customized or made-to-order products

Return Process

To initiate a return request, customers can contact our support team through the Contact Us page available in the website footer.

Please provide:

• Order ID

• Product details

• Reason for return

• Supporting images (if applicable)

Our team will review the request and provide further instructions.

Refund Policy

Once the returned product is received and inspected, eligible refunds will be processed.

• Refunds are usually initiated within 5–7 business days after approval.

• The refund amount will be credited to the original payment method used during purchase.

• In case of Cash on Delivery (COD) orders, customers may be asked to provide bank account details for refund processing.

Exchange Policy

Currently, exchange requests are subject to product availability. Customers may contact our support team for assistance regarding size or replacement requests.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 24–48 hours of delivery with proper photos/videos for verification.

After verification, we will arrange a replacement or refund as applicable.

Cancellation Policy

Orders can only be cancelled before shipment confirmation. Once an order has been shipped, cancellation requests may not be accepted.

Shipping Charges for Returns

• Return shipping charges may apply depending on the reason for return.

• In cases of damaged, defective, or incorrect products, return shipping costs will be borne by Glow & Grow Wears.

Contact & Support

For any return, refund, or cancellation-related queries, customers can reach out through the Contact Us page linked in the website footer.

We appreciate your trust in Glow & Grow Wears and thank you for shopping with us.